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FAQ

Do I need an appointment to shop in your boutique?


Yes.

Appointments are necessary to ensure that we can provide each of our clients with our undivided attention. Having an appointment and working with one of our dedicated consultants allows you to be educated on all your options that our boutique has to offer.

How do I book an appointment?


You can book your appointment through our website by clicking "book an appointment". As we do require a credit card upon booking, all appointments must be booked through our website.
How long does it take to order bridesmaid dresses?


We strongly recommend that you order bridesmaid dresses at least five months before the wedding date. Some manufacturers do offer earlier delivery at an additional cost per dress. Please keep in mind that once the whole group has come in and taken their measurements, the order is then sent to the manufacturer. Bridesmaid orders placed separately or added on may be cut from a different bolt of fabric and vary in colour. Vendors can't standardize dye lots, so colours may vary from physical and only swatches.
Special note for bridesmaids: please book an appointment for your bridal party. There will be allocated a stylist to work with your group and the appointment time is one hour. Please keep in mind late arrival to your appointment does not extend the time as we have other appointments following.
I'm looking for a prom or evening dress. What should I expect when I come in?


Due to the delicate nature of our evening and prom dresses we do ask that gloves (that we provide) will be worn during your dressing time. Our stock is for sale and are not samples as we have more customers purchase from stock than ordering dresses.

When the weather outside is wet and snowing please expect to wear our slippers that are provided for your convenience. If you wish to bring your own slippers please feel free to do so.

During prom season things can get hectic at peak times and a time limit of 40 minutes will be allowed to individually work with each customer, this will give other customers waiting an opportunity to be served as well. Wait times may vary. Thank you for you cooperation and understanding.

For girls shopping on a tight budget we do have a clearance section of prom dresses up to 60% off!

There are dresses available to order please ensure you shop early for best selection and faster delivery as you do want to be the first in your school to have the dress. So don’t be disappointed to have that happen to you, shop early and get your first choice!

What can I expect from my bridal appointment?


Your gown consultant will last for an hour. Our bridal salon is open concept therefore you will be able to view various silhouettes. At this appointment you may show your consultant some pictures or discuss with her what you are looking for. Keep an open mind as our consultant will also make her suggestions on what styles would best suit your figure and beauty. We are always striving to bring in various styles that will make you look unique on your wedding day.
Can I book a private consultation appointment room?


You may book a private salon appointment as they are one and a half hour long and seating can accommodate up to five guests. The VIP appointment is separate from the open bridal salon concept. Therefore, it will only be you and your entourage. A small fee will apply.
Is there a limit to the number of guests that I can bring?


We understand that there are many special people in your life that want to be a part of this momentous decision, however too many opinions can be detrimental! Try to limit your guests to those who understand your personal style and the overall look and feel of your wedding so that they can assist you in selecting a gown that compliments both. Our bridal consultations can accommodate up to 3 guests. We do also offer VIP appointments which offer additional seating. Please see our 'Book an Appointment' page for more information.
What should I bring to my appointment?


You will be working with a dedicated stylist so feel free to bring any photos of gowns that you like. Amanda-Lina's stylist will be working closely with assisting you in and out of the wedding gown and we ask to please make sure to wear undergarments for hygienic purposes. These gowns are unlike any formal wear you have tried on and do require an expert to properly present the proper look. If you are planning on wearing heels the day of we recommend bringing a pair of shoes with a similar height as some gowns are available to order with a special length.
When should I arrive for my appointment?


Please try to arrive a few minutes before your appointment time. This does not apply if you have booked an appointment at our opening time in the morning. We often have appointments immediately before your appointment (especially weekends) and may not be able to take you early. Furthermore, if you are late, this may also cut into your appointment time. We also often have appointments immediately following yours (especially weekends) and therefore, we may not be able to extend your appointment time due to a late arrival. We always try to do our best to accommodate all brides, however, some situations we may not be able to do so.
What sizes are available to try on?


Our bridal salon carries sizes from 6 to 24 in various styles from different designers. Please keep in mind that a style that you want to try on may not be in the correct size you are looking for as we only carry one size per style. However, we would review to see if it would be available to order in your size.
What is the price range of your gowns?


Our collection includes a full range of designers and luxury brands. Gowns start at approximately $1200, and can go up to $8000.
For the bride looking to purchase a gown off the rack we also offer an extensive selection of gowns at a reduced price. You can check out some of these gowns on the Clearance Section of our website.
Are photographs allowed?


Taking them throughout the appointment can be distracting and may not be the best use of your time. As we do have many exclusive styles not available in other bridal stores, as well as being the first boutique in Ontario to showcase new gowns not yet out to the public, pictures are not allowed. Once you have decided on the gown to order or purchase, we recommend taking a picture of the gown on a hanger. Taking a picture of you in the gown may not be in the colour or condition that the gown will be upon it's arrival. Also, the gown hasn't been professionally fit to your body, and therefore may not be lying exactly right.
When should I order my veil and/or headpiece?


Special order designer veils have a 4-6 month lead time, so deciding at the time you order your gown is helpful. You may also make a separate appointment later to finalize your accessories. Please do keep in mind that we do sell dresses from stock and therefore, the dress may not be available to try on to match accessories.
How far in advance do I need to buy my gown?


It's best to allow 8 to 10 months before you wedding to order a gown. This will allow you time for alterations.
What is a special-order gown?


Most of the gowns we sell are special-order if we don't have your size or colour in stock. Amanda-Lina's takes your measurements at the time of purchase to determine the manufacturers standard size, which is closest to your measurements by the manufacturer. Your gown is not custom made to your specific body measurements by the manufacturer. Rather, it's the Amanda-Lina's alteration staff who alter the manufacturer's gown to fit your body.
How do I pay for my gown?


We accept MasterCard, Visa, Interact, as well as cash. If you are ordering a special-order gown, we require a 60% deposit at the time you order your gown. Bridesmaid orders must be paid in full at time of ordering. If you are buying a gown from stock, we require 100% payment and you must take the dress home with you that day. Please note the cardholder has to be present when making any payments by credit card.
How do I know what size to order if I can't find my size in stock?


Each of our designers has a size chart. Your gown will not be custom made by the manufacturer to your specific body measurements, therefore, alterations are almost always required. Measurements are taken at time of purchase to determine which size is appropriate for you. We recommend choosing a larger size if your measurements fall between sizes. It is much easier to take a garment in than to let it out.
When shall I schedule my first fitting?


Once you are contacted that your special order gown has arrived we will review the schedule openings to see what works best. We generally recommend starting the alterations for your wedding gown 8-10 weeks before your wedding day. If your gown was ordered on a rush then the time frame on fittings does change and will have to be discussed with customer service. Please keep in mind that these appointments must be scheduled in advance, as it is subject to availability.
How many fittings will I need?


Usually, brides require 2-3 fittings to ensure a perfect look. Any gowns requiring custom changes will require extra fittings.
Do you offer in-house alterations and what is the cost?


We have in-house seamstresses and offer alterations for bridal gowns, mother gowns, evening wear and prom gowns. We do offer a referral service for bridesmaid gown alterations. Our standard alteration services for wedding gowns range from $595.00 to $795.00, and custom changes to the original style of the gown would be at an additional cost and would be quoted separately. Our seamstresses are bridal specialists and we can only accommodate a certain number of bridal alterations per month. It is best to purchase your wedding gown in advance of your wedding, if you want to take advantage of our in-house alteration service.
What is your return and/or refund policy?


There are no returns, refunds, exchanges, or transferred credits once any merchandise is ordered and/or purchased from stock. All sales are final.
What happens if our event or wedding is cancelled?


If your wedding and/or event is cancelled you are still responsible for the full payment due.
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About the Shop


In order to serve you better all customers must schedule an appointment.

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Sun: 11am-5pm

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177 Whitmore Rd, Unit 7,
Woodbridge, Ontario L4L 6A6
Canada
E-mail: info@amandalinas.com
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  • Wedding Dresses

    • Overview
    • Wedding Dress Assistant
    • Wedding Dresses
    • WEDDING DRESSES ON SALE
    • Plus Size
  • PROM DRESSES

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    • Prom Dresses
    • Prom Clearance
  • Bridesmaids/Evening

    • Overview
    • Bridesmaids
    • Evening Wear - Long
    • Special Occasion
    • Clearance
  • FAQ
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  • Upcoming Events !
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