Bridal Shop Policy
No refunds can be made once gowns are ordered since each gown is made to order. They are not returnable to the manufacturer. This is standard in the bridal industry. The same policy exists for all accessories.
Any authorized returns of non-worn stock merchandise will include a restocking fee. Shipping and handling fees will be charged if merchandise was shipped.
Normal shipping delivery of gowns can range from immediate shipment to 22 weeks depending on manufacturer. Rush orders are possible (at an extra cost).
Amanda-Lina's Sposa is not responsible for any customer requests of size changes. Amanda-Lina's Sposa must order the recommended size based on the manufacturer's size chart. Exact body measurements must be given at the time of order.
Price and Payment Terms
Your total price for the products will be stated on your purchase receipt. Payment for the products must be made by credit card (Visa, MasterCard). Orders are not binding upon Amanda-Lina's Sposa until accepted by Amanda-Lina's Sposa.. Any price quotations given by Amanda-Lina's Sposa will be valid for the period stated on the quotation, with the exception that Amanda-Lina's Sposa reserves the right to reject any sale for any reason, including for a misprint in the price quotation or advertisement. Prices advertised do not include shipping and handling or applicable sales taxes, which will be added.
Damages
We recommend you inspect your package for damage before accepting it. If your package appears to have incurred damage in shipping you would be advised not to accept the parcel. If you have already received the package and then notice the damage, make sure that you keep the packaging and contact us within 72 hours to report the damage and request a returns authorization number.
Returns
Goods must be promptly returned (received at the store within 1 week of receiving it). Returned items must be as received in out of the box condition (i.e., unworn, unused, new condition with all hang tags attached). Returns are not accepted without a Return Authorization.
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